Privacy Policy
Rattan Machinery and Spares (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website Used Power Presses.
By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Any information you provide via contact forms or enquiries
b. Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
c. Cookies
We may use cookies to improve your browsing experience and analyse website traffic.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Process requests for machinery or services
- Improve our website and services
- Send updates or promotional information (only if you opt-in)
- Ensure website security and prevent fraud
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your data only when necessary with:
- Service providers (e.g., hosting, analytics)
- Legal authorities if required by law
4. Data Security
We take appropriate technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
However, no method of transmission over the internet is 100% secure.
5. Cookies Policy
Our website may use cookies to:
- Understand user behaviour
- Improve website performance
- Provide a better user experience
You can choose to disable cookies through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal obligations
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us.